Shipping policy

Thank you for shopping with The Fragrance Haus. All of our products are handmade in the UK with love and care.

Standard Shipping All orders are processed and dispatched within 5 working days of purchase. You will receive a confirmation email with tracking information once your order has been shipped.

Express Shipping Need your order sooner? We offer an Express Shipping option at checkout, which prioritises your order for faster dispatch and delivery. Express delivery timeframes will be displayed at checkout.

Free UK Shipping We offer free standard shipping on eligible UK orders. Any applicable free shipping thresholds will be displayed at checkout.

Please Note

• Working days are Monday to Friday, excluding UK public holidays.
• Delivery times are estimates and may vary during busy periods.
• We are not responsible for delays caused by courier services or circumstances outside our control.

For any shipping enquiries, please contact us at admin@fragranceshaus.co.uk.